Happy Easter long weekend, everyone. In case anyone's keeping track, March pretty much slipped away from me. This was largely thanks to the fact that, in my new Operations role at BioWare, I've been overseeing the finalization, launch and patching process for our latest video game, Dragon Age II. The game has faced mixed reviews and its share of both fair and unfair criticisms but sales remain strong overall. The first major patch is out and improving the experience for a large number of users and we're hard at work on another, as well as a variety of other initiatives across the franchise. I try not to talk too much about work on this blog as I have to be pretty careful about what I say. Nevertheless, that should give you a pretty accurate high-level view of what's been keeping me busy lately.